BigMarginStore.com provide top class shipping services by DTDC Courier, Delhivery Surface, Delhivery Express and Indian SpeedPost to all our customers; we provide services very fast and on-time delivery.
We understand that once customer pay for the order, then the biggest question comes that "where is my order?” So we keep this question in our mind and do our work as priority basis.
Each order we receive will be process within 24-48 business hours. Once your order will ship then we will provide your Tracking information by email.
We ship our all orders by registered and reputed Local and National courier services (DTDC Courier, Delhivery Surface, Delhivery Express and Indian) with tracking numbers. We mostly use DTDC Courier.
Usually, We ship all orders within 24-48 hours but sometimes it may be delay due to non-stock of product. So we try to refresh our inventory.
Usually all orders will deliver within 5-7 days but sometime this time may be 7-10 days, depends on customer location or weather conditions. In Metro cities we deliver orders within 3-4 business days.
But please keep remember that Surface Courier / Logistic post will take 10-25 days to deliver product to at your home.
If we are unable to deliver your item due to no service area or out of stock items then we provide full refund.
Shipping charges :
Shipping charges is may varies by location, and product weight. (work in progress for real shipping cost)
But for now we want to inform our all customers that shipping charges showing on website that is not real. We have mentioned FLAT average shipping charges for all Indian locations till we create shipping system in our website.
Shipping charges showing on website also included our packing cost and handling cost.
If someone place order from Mumbai to Mumbai then he will pay Rs.150 where actual shipping cost can be Rs.50.
In the same way if someone place same order from Mumbai to Delhi then he also have to pay Rs.150 where actual shipping cost can be Rs.250 or 350.
We hope you agree/remember of this term while placing your order.
Wrong Delivery by Customer Fault:
Customer will be fully responsible for wrong delivery due to wrong address or pin-code. We can not refund at this matter. So before payment please double check your shipping address and pincode.
Please Note: The delivery time-frame mentioned on product details is estimated. Actual delivery time depends upon availability of the product, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper. You can contact our customer support (firstname.lastname@example.org) any time to know status of your order.
Do you have any question in your mind? You can contact us at sales@ bigmarginstore.com or you can read our FAQs.